Privacy Policy

Effective date: July 2, 2026

Riverstone Collective LLC ("Riverstone," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at riverstonenc.co and to our communications with you, including text messages.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — such as your name, phone number, and email address when you submit a form on our website, call us, text us, or otherwise communicate with us.
• Property and situation details — information you choose to share with us about your property or circumstances so that we can review your options with you.
• Communication records — records of calls, text messages, and emails exchanged with us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free consultations;
• Communicate with you by phone, email, or text message, consistent with the consent you have provided;
• Provide, maintain, and improve our services;
• Comply with legal obligations.

3. SMS / Text Messaging & Consent

If you opt in to receive text messages from us, we may send you informational/transactional messages (such as replies to your inquiry, appointment reminders, and account updates) and, if you separately opt in, promotional/marketing messages (such as offers and service updates).

• Consent to receive text messages is not a condition of receiving any service from us.
• Message frequency varies. Message and data rates may apply.
• You may opt out at any time by replying STOP to any message. Reply HELP for help or contact us at christian@riverstonenc.co.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services strictly as necessary to deliver messages to you.

4. How We Share Information

We do not sell your personal information. We may share information only:

• With service providers who perform services on our behalf (such as messaging platforms and customer relationship tools), solely as necessary to provide our services;
• When required by law, subpoena, or legal process;
• To protect the rights, property, or safety of Riverstone, our clients, or others.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

• Text messages: reply STOP to any message to opt out at any time.
• Email: use the unsubscribe link in any marketing email or contact us directly.
• Access and correction: you may contact us at any time to request access to, correction of, or deletion of your personal information.

8. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Riverstone Collective LLC
Wilson, North Carolina
christian@riverstonenc.co